ImageEn Forum - GetFaces IEVision Ver 3 Crashes on Skylake CPU

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GetFaces IEVision Ver 3 Crashes on Skylake CPU

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gajendra

16 Posts

Posted - Jan 21 2016 : 13:36:59

Hi,

Does anyone have the issue that I am facing.

Replaced my old pc (i7 third generation) to new
pc (i7 sixth generation 'Skylake' CPU + MSI MB).

If I use Version 3 DLL of ievision (32bit only tested)
GetFaces demo does not start, throws system exception.

If I use Version 2 DLL of ievision (32bit only tested)
GetFaces demo works fine.

Same applies to my applications in C++ which work fine on
other CPU configurations. But crashed the application
on my new Skylake processor.

I do not have another Skylake computer to test on.
So not so sure what the issue is.

Has anyone using Skylake had this issue with version 3 ievision dll?

Feedback will be helpful. At the moment I cannot package
the new DLL with my software if it crashes on Skylake CPUs.

Thanks

xequte

38608 Posts

Posted - Jan 22 2016 : 14:06:19

Hi

We are currently investigating. Please email us so we can send some debug logging information.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

gajendra

16 Posts

Posted - Feb 10 2016 : 12:12:16

Hi,

Any updates on this issue?

Thanks

xequte

38608 Posts

Posted - Feb 10 2016 : 16:35:04

Hi

We have been investigating this, but at this time we have not found a potential cause.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

gajendra

16 Posts

Posted - Feb 11 2016 : 12:21:13

Hi,

Could this be the cause ?

http://arstechnica.com/gadgets/2016/01/intel-skylake-bug-causes-pcs-to-freeze-during-complex-workloads/

Thanks

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