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Massiff
Russia
7 Posts |
 Posted - Mar 29 2012 : 01:27:12
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Hi, Im trying to scan by Xerox DocuMate 3460 with latest drivers, but nothing happens. But WIA Scanner working correctly. What I should do for scanning thru TWAIN?
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fab
1310 Posts |
Posted - Mar 29 2012 : 04:32:07
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Hi,
unfortunately I haven't this device, so I cannot perform tests.
Is the device listed by the ImageEn dialog?
Also, please download and install this tool (this is an official TWAIN working group tool):
http://www.twain.org/docs/Twack_32.msi
It installs a program named Twack_32, execute it. Does it work? |
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Massiff
Russia
7 Posts |
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fab
1310 Posts |
Posted - Mar 29 2012 : 12:15:29
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| Which ImageEn version and OS are you using? |
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Massiff
Russia
7 Posts |
Posted - Mar 29 2012 : 22:11:04
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| I'm using Twain Scanner(don't know where I can see version) and Win XP SP3. |
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fab
1310 Posts |
Posted - Mar 29 2012 : 23:47:45
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| please let me know the "ImageEn" version. |
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Massiff
Russia
7 Posts |
Posted - Mar 30 2012 : 02:06:08
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| 3.0.5 |
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fab
1310 Posts |
Posted - Mar 31 2012 : 23:19:49
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| 3.0.5 is a bit old and no more supported. Please could you try the precompiled TWain example (which is compiled using version 4.1.0)? |
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Massiff
Russia
7 Posts |
Posted - Apr 01 2012 : 22:24:23
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| Why I should do this, if I have problem with Twain Scanner demo from demo page? |
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Massiff
Russia
7 Posts |
Posted - Apr 03 2012 : 02:28:03
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Hi,
I'm solved the problem myself. You can close the topic. |
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JonRobertson
USA
41 Posts |
Posted - Aug 16 2012 : 12:12:20
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What was the solution?
We have a customer using a Zerox Documate 3220. Scanning from other applications works fine. But scanning from our application, which uses ImageEn 4.0.2, does not work. I'm about to test with the precompiled demo.
The scanning progress dialog appears as though it is about to stop, and then disappears. If we show the scanner's UI, it also appears as though the scan is about to start, and then resets back to its initial state. |
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Massiff
Russia
7 Posts |
Posted - Aug 17 2012 : 00:03:22
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| We are changed manufacturer of scanner. because problem with xerox wasn't solved. |
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fab
1310 Posts |
Posted - Aug 17 2012 : 02:42:55
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| JonRobertson, could you post the twain "log", setting for example ImageEnView.IO.TwainParams.LogFile:='c:\twainlog.txt'? |
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JonRobertson
USA
41 Posts |
Posted - Aug 21 2012 : 10:31:54
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Yes. But it may be a couple of days before I have it.
Thanks |
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Can't scan thru Twain Scanner
