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 Scanning Problem with Brother Scanner
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Ralf

120 Posts

Posted - Apr 14 2022 :  10:24:56  Show Profile  Reply
Hello,

we use an scanner from Brother and have the problem, that always the Dialog from the Scanner is shown. In the params we define that we don't want the dialog to be shown.

We are in contact with the brother dealers suppport. They tested against the Imageen Demos.

Here is the feedback from brother.

The following point described in “State 4 to 5 - Request the Acquisition of Data from the Source” causes this problem.

TW_BOOL Show UI;
TW_BOOL ModalUI;

If you want to display the UI,
ShowUI = TRUE (Numerically1)
ModalUI = TRUE (Numerically 1)

If you want to hide the UI,
ShowUI = FALSE (Numerically 0)
ModalUI = FALSE (Numerically 0)

This issue will be solved if the above points in the application is revised.
It seems that -1 is now specified in both cases.

Is there any chance to solve the problem?

Our customers are getting angry.

Best regards

Ralf

xequte

38611 Posts

Posted - Apr 14 2022 :  18:00:28  Show Profile  Reply
Hi Ralf

I'm not sure how that is possible, as TW_BOOL is a WordBool (unsigned short) so negative values would be out of range.

If you like you can email me to test a version that explicitly sets numeric values.

Nigel
Xequte Software
www.imageen.com
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