Bug Reporting Guidelines
When reporting a bug, please answer the following questions so we can quickly resolve the issue:
| 1. | What version of ImageEn are you using? You can view the ImageEnVersion property of any ImageEn component, or read IEGlobalSettings().ImageEnVersion.VersionStr.
|
| 2. | What version of Delphi are you using?
|
| 3. | Are you creating a 32bit or 64bit EXE?
|
| 4. | Which of the ImageEn DLLs have you added to your EXE path, e.g. ielib64.dll?
|
| 5. | Is this a new issue in the current ImageEn version (i.e. did it work for you in a previous ImageEn version? If so, which one)?
|
| 6. | Are you able to reproduce the issue with any of our demos (included in the \Demos\ folder where you installed ImageEn)? If so, what precise steps do we need to take to reproduce it?
|
| 7. | Are specific images/files required to reproduce the issue? If so, please attach them.
|
| 8. | What alternative methods have you tried to resolve the issue? What was the outcome of those methods?
|
You can submit bugs via our Contact Form or email: support@xequte.com.